You know, something I have kept buried inside me for some 37 years is just burning to come out. I read about the grieving dad who torched himself inside the USMC van when a team of NCOs came to inform him his son got killed in Iraq. In an interview with one of the Marines, he said that they are trained to handle 98% of these instances. WHAT? 98%!!!!!!!!
When I was between tours in Vietnam in 1967 (BoSox lose yet another 7th game), assigned as a US Army Reserve adviser, they (the powers) selected four of us NCOs to the dreadful task of knocking on doors or ringing door bells to inform mother, fathers, wifes, etc., that their loved one had been killed in Vietnam. Shit, we were not "trained" for this duty. How does one become an expert in this sort of thing anyway?
I went on 10 or 12 of these trips ALONE during my stay at the USAR Center. Our CO was so thankful for our unpleasant task, that he gave us a half day off after each event (big deal).